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Staff member praised by student for support over lockdown

A member of staff at Coleg Sir Gâr has been presented with a Coleg Sir Gâr and Coleg Ceredigion Cariad award following a nomination by a student for the level of support she gave him over lockdown.

Gemma Lockwood who was working as a learning support assistant at the time, was a fundamental part of this student’s lockdown experience.

Bricklaying apprentice Ryan Thomas started his college journey on a school links course at Gelli Aur and then embarked on an entry level course at Ammanford campus where he further progressed onto a bricklaying course.

He was due to finish his two-year apprenticeship in June this year but due to the pandemic and a health condition, he was medically advised to shield for six months and was unable to complete his onsite hours with a local construction company.

Ryan Thomas said: “I nominated Gemma Lockwood for going above and beyond her role. 

“During lockdown, I was experiencing some difficulties with regards to my personal life and my apprenticeship. 

“She was always available to speak to and would carry out everything that she said she would – always keeping her promises. 

“Her calls to check up on me were really appreciated and I always felt like she had the time to talk, I never felt like she was too busy. 

“She would even ring at 5.30pm on a Friday to check I had been paid - I can honestly say she was a real Gem.”

Ryan returned to college in September to complete his portfolio.

Gemma worked as a learning support assistant within the built environment team for six years before being pulled drafted into the mentoring team over lockdown.  She has recently been appointed as a wellbeing coordinator where she will covering Coleg Sir Gâr’s Pibwrlwyd, Gelli Aur and Job’s Well campuses.