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Level 2 Medical Administration And Communication Skills Certificate

At a glance

  • Part Time

  • 17 Weeks

  • Pibwrlwyd Campus

This course is ideally suited for those wishing to progress within a medical administration environment.

The learner can start or progress professionally within a career as a medical administrator or secretary, helping patients and providing vital support for doctors and other healthcare professionals.

The level two qualification will cover areas relating to administration skills in a medical environment and communication skills in a medical environment.

Programme Features
  • Provides opportunities to develop knowledge and understanding administration and communication skills
  • Combination of on-site and online delivery
  • Delivered by qualified lecturers
  • Nationally recognised qualification which provides a progression route to employment or higher level qualification.
  • Continue professional development
Programme content

Administration Skills will include:

  • Procedures relating to registration of patients
  • Appointments and appointment systems
  • Use of office equipment
  • General office administration duties
  • Importance of time management and accuracy

Communication Skills will include:

  • Develop skills to communicate with a range of peoplelogy
  • Develop skills in face-to-face, written and non-verbal communication
  • Develop understanding of the importance of communication and factors which make communication difficult
  • Develop skills for composing appropriate written documents
Progression and employment

Candidates achieving this qualification can progress:

  • Into employment
  • Level 2 Medical Terminology and Medical Audio Transmission Certificate

Method of Assessment

Assessment will be in the form of two time constrained tasks - one in Medical Administration and one in Communication Skills - which will generate evidence of achievement for all assessment criteria and required learning outcomes.

Agored Cymru Certificates in:

  • Administration Skills in a Medical Environment
  • Communication Skills in a Medical Environment
Method of assessment

You are asked to submit work for assessment at the end of each unit of study. Each specialist unit is graded. The work is subject to internal and external verification.

Entry requirements

There are no formal entry requirements for this qualification, although a good understanding of the English language is considered to be beneficial with particular focus on accuracy in spelling, together with either experience in a medical environment or a wish to move into this area.

Additional costs

The course incurs part time fees in Fee band H.
There are no additional costs associated with this qualification.

Inspiring Learners

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Get in Touch

Graig Campus
Sandy Road
SA15 4DN
01554 748000
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Coleg Sir Gar is a company limited by guarantee registered in England and Wales No. 08539630 and is a registered charity No. 1152522. 
The registered office is at The Graig Campus, Sandy Road, Pwll, Llanelli, Carmarthenshire, SA15 4DN