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Public Services Level 2

Programme Description

This course is designed to inspire and enthuse you to consider a career in the public services sector.

Throughout the year you will have the opportunity to gain a broader knowledge and understanding of the public services industry, which will underpin and enhance your skills as an aspiring public service worker. It aims to prepare you for further study opportunities and provides a stepping-stone to L3 Public Services, L3 Outdoor Adventure or L3 Sport.  

The course aims to link education to the world of work in engaging, relevant and practical ways, alongside developing essential skills such as literacy, numeracy and digital literacy. There are many opportunities to meet with Public Services personnel from a variety of backgrounds including the Police, Army, Royal Marines, RAF and Fire and Rescue Service. You will also have the opportunity to attend an annual Public Services competition where you compete with other Public Services learners from across the UK.

You are encouraged to engage in our Sports Academies that aim to develop athletes and players in a range of sports.

Programme Features

Areas of study include health and fitness, adventurous activities, volunteering and employability. You will also develop transferable interpersonal skills such as working with others, problem solving, independent study and learning/thinking skills. Students will also develop skills in organisation, personal progression planning and research at an appropriate level.

You will be invited to engage in projects with local community groups and partners of the college to gain an insight into employability opportunities within the sector. The opportunity to run and lead events will develop confidence and communication skills.

Progression & Employment

This course aims to develop underpinning knowledge, skills and understanding in readiness to progress onto a breadth of pathways at the college. Progress opportunities may include study at a further level, apprenticeships pathways or employment.

Progression routes depend on achievements at L2. It is an expectation that learners complete with a full merit profile or higher and demonstrate progress in literacy, numeracy and digital literacy. Progress is subject to interview.

Programme Content

The course is made up of 12 units that may include:

Role and Work of the Public Services

Citizenship, Society and the Public Services

Working Skills for the Public Sector

Land Navigation by Map and Compass

Health and Fitness

Crime and its Effects on Society and Individuals

Employment in the Public Services

Community and Cultural Awareness

Promotion of Public Services Provision

Adventurous Activities


The course also includes skill develop sessions and a tutorial programme.

Programme Assessment

The two core units consist of an online exam and are externally assessed. The remaining assessments are devised by the course tutors, and assessed internally.

Each units is assessed to reach a pass, merit or distinction profile. Students must meet specific assessment criteria in order to achieve each mark.

Programme Entry Requirements

You will require a minimum of 2 GCSEs at grades A*-C, which includes either English Language, Welsh (1st Language) or Maths. Progressions from Level 1 Sport are also accepted.

All students are assessed on an individual basis and will be offered the opportunity to attend an interview.

English and Maths are an integral part of the course. Students who do not yet have the necessary grades at C or above will have additional teaching and support to study for either GCSE, Agored Qualifications or Essential Skills depending on prior GCSE grades.

Additional Costs

All learners are required to pay an administration fee of £45 prior to enrolment.

You will need to provide your own stationery and may also incur costs if the department arranges educational visits.